Important changes for Ukrainians who receive pensions, subsidies and social benefits through JSC “Ukreximbank”. The institution officially terminates cooperation with the Pension Fund of Ukraine. We tell you how not to be left without money and what steps need to be taken now.
What happened?
Joint-Stock Company “Ukreximbank” announced that it will cease servicing bank accounts of recipients of pensions, housing subsidies, benefits and other state social payments from October 1, 2026. This means that the usual way of receiving funds on a card for social payments will become unavailable for thousands of bank clients.
The available funds remaining on the social account after the bank stops servicing social cards for payments from the PFU will also no longer be able to be used for free transfer or payment, for example, of utility services.
Main deadline is September 15
If you receive payments through Ukreximbank, you must choose another banking institution no later than September 15, 2026 and notify the Pension Fund of Ukraine about this .
Please note! There is not much time left, so the PFU recommends not to delay the decision in order to avoid delays in transferring funds already in October of this year.
Step-by-step instructions: how to change your bank for payments
To transfer payments, you must submit an appropriate application for changing the payment method, indicating the details of a new account at another authorized bank.
You can submit an application in two convenient ways:
- Online (fastest): Through the web portal of electronic services of the Pension Fund of Ukraine. A special video instruction has been created to help .
- In person: At any service center of the Pension Fund of Ukraine, regardless of your place of registration (you can view the addresses of regional branches of the Pension Fund of Ukraine here ).
Where to choose a new bank?
The Pension Fund cooperates with a large list of banking financial institutions. A full list of authorized banks through which you can receive pensions and subsidies is available at this official link to the list of PFUs.
What will happen if nothing changes?
If the recipient of the payments does not choose another bank by the specified deadline (September 15) and does not notify the PFU about this, the payments will not disappear, but the method of receiving them will change automatically. In this case, the funds will be paid through the branch of JSC “Ukrposhta” at the place of residence.
Previously, we wrote : What will happen to those who did not digitize their work book by June 2026: official clarification from the PFU and Cancellation of IDP payments from August 1: which of the displaced people will be deprived of assistance .
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