Now, during the period of martial law, many issues arise that require personal interaction with territorial recruitment and social support centers (TCK and SP), especially in the city of Chernivtsi and the region, as there are more and more issues that cannot be resolved through the Reserve+ or Army+ application.
Citizens or their relatives often need information about the whereabouts of a conscript who has been detained or wish to report violations of the procedures for detaining a person in the Chernivtsi region. To ensure transparency and prompt response to such and other cases, the Ministry of Defense publishes on its website a network of contact telephone numbers and hotlines of the CCC and SP in the Chernivtsi region.
Contacts of the CCC and the Joint Venture of Chernivtsi region
| Name of CCC and JV/Department | Telephone number of the emergency officer on duty | Hotline for citizens’ appeals | Email (E-mail) |
| Chernivtsi Regional CCC and JV | (0372) 55-28-32, (0372) 52-55-61 | (050) 088-20-55, (0372) 52-55-61, 0800-509-340 | ovk_cv@post.mil.gov.ua |
| Chernivtsi MTCC and SP (city) | (0372) 51-31-31 | — | tck_mist@post.mil.gov.ua |
| Chernivtsi RTCC and SP (district) | (0372) 58-50-05 | — | chrtck@post.mil.gov.ua |
| 1 department (m. Storozhynets) | (03735) 2-10-86* | — | — |
| 2nd department (Hlyboka village) | (03734) 2-43-94 | — | — |
| 3rd department (Kitsman) | (03736) 2-13-05 | — | — |
| 4th department (Novoselytsia city) | (03733) 2-12-32 | — | — |
| 6th department (Zastavna city) | (03737) 2-18-90 | — | — |
| Dniester RTCC and SP (Kelmentsi village) | (03732) 2-10-88 | — | yur_drtck@post.mil.gov.ua |
| 1 department (Khotyn) | (03731) 2-14-17 | — | — |
| 2nd department (Sokyryany town) | (03739) 2-15-82 | — | — |
| Vyzhnytskyi RTCC and SP | (03730) 2-12-45 | — | vuj_rtcksp@post.mil.gov.ua |
| 1 department (Putyla township) | (03738) 2-12-80 | — | — |
Main hotline for inquiries and complaints
If you need to leave an official complaint, get higher-level advice about the activities of subordinate colleagues, or clarify general issues, you should first contact the Chernivtsi Regional CCC and SP (OTCC and SP) . Special communication channels have been allocated for this:
- Hotline for citizens’ appeals: (050)-08-82-055, (0372)52-55-61, as well as a single number 0800509340.
- Operational duty officer of the Central Emergency Center: (0372)55-28-32 or (0372)52-55-61.
- Email for official inquiries: ovk_cv@post.mil.gov.ua.
Contacts in the city of Chernivtsi and Chernivtsi district
To resolve issues related to a specific district or city, it is better for local residents to contact the relevant units directly. This will allow them to more quickly find out whether a person is in the specific recruitment center where the detention took place (the closest territorially approximate one).
Chernivtsi City CCC and Joint Venture (MCC):
- Telephone number of the emergency officer on duty: (0372)51-31-31.
- E-mail: tck_mist@post.mil.gov.ua.
Chernivtsi District CCC and Joint Venture (RTCC):
- Telephone number of the emergency officer on duty: (0372)58-50-05.
- E-mail: chrtck@post.mil.gov.ua.
Also, the Chernivtsi RTCC has departments in other settlements:
- Storozhynets (1st department): (0373)52-10-86.
- Glyboka village (2nd department): (0373)42-43-94.
- Kitsman (3rd department): (0373)62-13-05.
- Novoselytsia (4th department): (0373)32-12-32.
- Zastavna city (6th department): (0373)72-18-90.
Dnistrovskyi and Vyzhnytskyi districts
If the wanted person lives or was stopped in other areas of the region, the following contacts should be used:
Dniester RTCC and SP (Kelmentsi village):
- Telephone number of the emergency officer on duty: (0373)22-10-88.
- E-mail: yur_drtck@post.mil.gov.ua.
- Khotyn (1st department): (0373)12-14-17.
- Sokyryany (2nd department): (0373)92-15-82.
Vyzhnytsia RTCC and SP (Vyzhnytsia):
- Telephone number of the emergency officer on duty: (0373)02-12-45.
- E-mail: vuj_rtcksp@post.mil.gov.ua.
- Putyla village (1st department): (0373)82-12-80.
What is the correct procedure when applying?
- To find out the whereabouts of a person after their detention: You should call the person on duty at the CCC in the area (district) where they were detained. Be prepared to provide your full name, first name, patronymic, and date of birth. If you are requesting information on behalf of a relative, provide documents confirming the family relationship.
- To file a complaint: If you have noticed a violation by CCC employees, it is best to use the hotline number 0800509340 or write to the email address of the regional center (ovk_cv@post.mil.gov.ua), describing in detail the circumstances of the incident. You will also have to provide your details, as anonymous applications may remain without consideration. Be sure to request registration of your application, and in the case of a written request, provide an official written response.
- Electronic correspondence: E-mail is a reliable way to submit written requests, as it creates a digital trace of your request. And it obliges you to provide an official document with a seal and signature in response, which can be evidence and form the basis for an appeal to the court or other authorities.
Thanks to the presence of contacts of each individual department, residents and guests of the city of Chernivtsi and the region have the opportunity to promptly receive information and protect their rights within the framework of current legislation.
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