Today, in times of ongoing martial law and the strict need to comply with all the rules of military service, the issue of obtaining a hotline phone number for quick communication with territorial recruitment centers for residents of the Volyn region (with the cities of Lutsk, Volodymyr-Volynsk, Kovel and others) is becoming critically important for obtaining information on one’s own case, wanted persons or fines.
It is not uncommon for relatives of military personnel or simply concerned citizens who need information about the whereabouts of a person who has been detained or who need to report a violation of the procedure during detention to search for a phone number. For this purpose, the Ministry of Defense of Ukraine has published on its website the e-mail addresses and phone numbers of the CCC in the Volyn region for emergency communication on the emergency numbers.
Contacts of the CCC and the Joint Venture of the Volyn region
| Name of CCC and JV/Department | Telephone number of the emergency officer on duty | Hotline for citizens’ appeals | Email (E-mail) |
| Volyn Regional CCC and JV | (0332) 25-25-21 | 0800-505-208 , (066) 033-79-88 | volyn_ovk@post.mil.gov.ua |
| Lutsk OMTCK and SP (united city) | (0332) 75-14-31 | — | lutck_mtck@post.mil.gov.ua |
| Lutsk RTCC and SP (district) | (0336) 52-14-52 | — | lutsk_rtck@post.mil.gov.ua |
1 department (Gorokhiv city) * | (0337) 92-13-56 | — | v1gor_lutsk_rtck@post.mil.gov.ua |
2nd department (Rozhyshche) * | (0336) 82-14-84 | — | v2roz_lutsk_rtck@post.mil.gov.ua |
| Kovel RTCC and JV | (0335) 25-02-33 | — | kovel.tck@post.mil.gov.ua |
| 1 department (Lyuboml) | (0337) 72-41-94 | — | luboml.tck@post.mil.gov.ua |
| 2nd department (Ratne city) | (0336) 62-14-72 | — | ratne.tck@post.mil.gov.ua |
| 3rd department (Turiysk town) | (0336) 32-12-31 | — | turisk_kovel.tck@post.mil.gov.ua |
| 4th department (Shatsk township) | (0335) 52-90-08 | — | shatsk.tck@post.mil.gov.ua |
| 5th department (Stara Vyzhivka village) | (0334) 63-02-97 | — | stvgvka.tck@post.mil.gov.ua |
| Volodymyr-Volynskyi RTCC and SP | (0334) 23-10-11 | — | vol-vol.rtck@post.mil.gov.ua |
| 1 department | (0337) 42-23-79 | — | vol-vol.rtck.v1@post.mil.gov.ua |
| 2nd department | (0334) 43-25-09 | — | vol-vol.rtck.v2@post.mil.gov.ua |
| 3rd department | (0337) 22-20-04 | — | vol-vol.rtck.v3@post.mil.gov.ua |
| Kamin-Kashirsky RTCC and SP | (0335) 75-01-60 | — | k.ka@post.mil.gov.ua |
| 1 department | (0337) 62-15-63 | — | 1v_k.ka@post.mil.gov.ua |
| 2nd department | (0336) 22-17-41 | — | 2v_k.ka@post.mil.gov.ua |
The main hotline for appeals in the Volyn region
If you need to get general advice, clarify data, or leave an official complaint about the actions of subordinate officials, you should first contact the higher-ranking Volyn Regional CCC and SP (OTCC) .
The following communication channels are available to all citizens:
- Toll-free hotline: 0 800 505 208.
- Additional mobile number: (066) 033-79-88.
- Operational duty officer: (0332) 25-25-21.
- Email for official inquiries: volyn_ovk@post.mil.gov.ua.
Contacts of the CCC in Lutsk, Kovel and Volodymyr
To resolve local issues — for example, to find out whether a person is in a specific department of the local CCC and SP or to obtain details about your own case regarding a summons, search warrant, or fine — it is better to call the operational duty officers of the relevant districts directly.
1. Lutsk and Lutsk district
Both city and district administrations operate in Lutsk:
- Lutsk City CCC and Joint Venture (OMCC): tel. (0332) 75-14-31.
- Lutsk District CCC and Joint Venture (RCC): tel. (0336) 52-14-52.
- District departments:
- Department 1: (0337) 92-13-56.
- Department 2: (0336) 82-14-84.
2. Kovel and Kovel district
Kovel district has an extensive system of departments covering the surrounding settlements:
- Kovel RTCC and SP: (0335) 25-02-33.
- Territorial departments:
- Lyuboml (1st department): (0337) 72-41-94.
- Ratne (2nd department): (0336) 62-14-72.
- Turiysk village (3rd department): (0336) 32-12-31.
- Shatsk village (4th department): (0335) 52-90-08.
- Stara Vyzhivka village (5th department): (0334) 63-02-97.
3. Volodymyr (Volodymyr-Volynskyi)
The following numbers are relevant for residents of the Volodymyr district:
- Volodymyr-Volynskyi RTCC and SP: (0334) 23-10-11.
- Departments:
- Department 1: (0337) 42-23-79.
- Department 2: (0334) 43-25-09.
- Department 3: (0337) 22-20-04.
What is the correct way to act in case of need?
To find out where the person detained in Volyn is:
- Call the operational officer on duty of the CCC in whose territory the person was last located. If you do not have this information, you can clarify through the CCC where the person was registered or where the alleged detention may have taken place.
- Provide the person’s full name, date of birth, and your family relationships.
- If the phone line is busy, send a request to the email address of the relevant CCC (the addresses are listed above for each district or city).
To leave a complaint:
- Use the general hotline 0 800 505 208. This is a centralized channel for reporting violations.
- For documentary confirmation of the complaint, it is recommended to send an appeal to the regional center’s e-mail address: volyn_ovk@post.mil.gov.ua . In the letter, describe the situation in detail, indicate the time, place and (if possible) the names of the officials.
Important: Operational officers work around the clock to coordinate actions, however, to receive detailed legal advice or file complaints, it is better to contact specialized hotlines during working hours.
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